Service Requests

Carlyle Facilities

For all concerns regarding room amenities, please submit a work request through the NYU Client Services work request form.  After submission, Carlyle Court Maintenance staff will address issues pertaining to:

For more information about the facilities available to residents, please visit the NYU Client Services Website.  

  • Electrical Outlets

  • Light Fixtures

  • Plumbing

  • Kitchen Appliances

  • Pest Control


Laundry Facilities

Should you experience any issues with the laundry facilities, please submit a work request to hercnet.com.  If a machine ate your Campus Cash, you're entitled to a refund, and can submit a request to NYU Card Services.  


EMERGENCIES

In the event of a facilities emergency (i.e. broken plumbing, gas leak etc.) Please contact:
Carlyle Court Resource Center:  (212)-443-7474
 Academic Semester hours:    10am-10pm
Summer hours:                                9am-9pm

Carlyle Court Public Safety Desk: (212)-443-7476 after hours


NYU CAMPUS CABLE

Residence halls at NYU have access to NYU campus cable, providing residents with access to NYU TV and a variety of popular cable channels.  All cable service requests must be processed through the main NYU Campus Cable Office.