Service Requests

Carlyle Facilities

For all concerns regarding room amenities, please submit a work request through the NYU Client Services work request form.  After submission, Carlyle Court Maintenance staff will address issues pertaining to:

For more information about the facilities available to residents, please visit the NYU Client Services Website.  

  • Electrical Outlets
  • Light Fixtures
  • Plumbing 
  • Kitchen Appliances
  • Pest Control


In the event of a facilities emergency (i.e. broken plumbing, gas leak etc.) Please contact:
Carlyle Court Resource Center:  (212)-443-7474
 Academic Semester hours:    10am-10pm
Summer hours:                                9am-9pm

Carlyle Court Public Safety Desk: (212)-443-7476 after hours


Residence halls at NYU have access to NYU campus cable, providing residents with access to NYU TV and a variety of popular cable channels.  All cable service requests must be processed through the main NYU Campus Cable Office.  

Laundry Facilities

Should you experience any issues with the laundry facilities, please submit a work request to  If a machine ate your Campus Cash, you're entitled to a refund, and can submit a request to NYU Card Services.